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SHIPPING & RETURNS
Shipping Policy
At love, yue, we want to make sure you receive your cute pajamas in the best possible way. That's why we offer reliable shipping methods, secure packaging, and transparent costs. We believe in building trust with our customers, and our shipping policy reflects our commitment to your satisfaction. A tracking number is provided with every purchase.
ESTIMATED SHIPPING TIMES & COST
Canada Post
Untracked: $7
Disclaimer: Please be aware that Canada Post's untracked shipping (Lettermail) carries the risk of items getting lost in transit. Unfortunately, we cannot provide refunds for lost shipments under this shipping method. By choosing untracked shipping, you acknowledge and accept these terms.
Tracked: $17
Tracking number will be sent through email, guaranteed quick delivery.
Within BC: next business day- 4 business days
Canada: 3-5 business days
UPS
US: 5-9 days
*read policy on duties, taxes, and tariffs here
Return & Exchange Policy
We understand that sometimes things may not go as planned, and you may want to return or exchange your purchase. Currently love, yue, cannot support full returns. Follow @loveyuecollection on TiktTok for further expansion updates.
If you have any questions about our policy, feel free to reach out to us. Your happiness with your purchase is what matters most to us.
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